Refund policy

The consumer has the right to withdraw from the contract without penalty and without specifying the reason, within the period of 14 calendar days, starting from the day of receipt of the goods.

The right of withdrawal is exercised, within the deadline, sending an e-mail to stoccolma1912@gmail.com . The only additional charges payable by the consumer for exercising the right of withdrawal are the direct costs of returning the goods to the sender. The goods must arrive in the same state in which they were delivered. If the right of withdrawal has been exercised by the consumer in accordance with the above procedures, the company Stoccolma 1912 will refund the value of the goods.

The consumer may not exercise the right of withdrawal provided above for contracts for the supply of goods made to measure or clearly customized or which, by their nature, cannot be sent back or are likely to deteriorate or change rapidly.

In case of exercise of the right of withdrawal, the Seller will refund to the Customer all payments made for the purchase of the returned products, except for shipping costs. The return will take place through the same means used by the Customer for the initial purchase.

The right of withdrawal does not apply to customized products.